Dulux Dispatch System
Year

2021

Client

Dulux

Service

Web Development

UI/UX Design

System

Dulux Dispatch System

Challenge

Dulux, as a globally recognized paint brand, has traditionally relied on physical stores and phone communication to manage paint dispatch and other service needs in Taiwan. This conventional approach is not only inefficient but also fails to meet modern consumers' expectations for convenience and immediacy.

Solution

To improve communication efficiency and meet consumer expectations, we helped Dulux develop an online dispatch system. This platform allows consumers to easily find and select suitable service professionals, simplifying the process, saving human resources, and enhancing service efficiency and customer satisfaction.

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Dispatch OrdersData

2800+

ShowcasesData

98

Dulux Dispatch System media
01

One-Click Matching

Use the online form to collect your paint needs and automatically connect with the best professionals, ensuring a time-saving and convenient process.

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02

Instant Order Progress

Offers instant order tracking so managers can effortlessly check dispatch progress, get real-time updates, and maintain complete control over the project flow.

 

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03

Service Metrics Analysis

Analyze monthly appointment categories and dispatched orders by service type, track data regularly, and improve brand operations.

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