MSF - Exhibition
Year

2023

Client

MEDECINS SANS FRONTIERES

Service

LINE LIFF

OMO

LINE Chatbot

MSF - Exhibition

Challenge

The “Where Action Happens”(行動之所在) exhibition allows visitors to learn about Doctors Without Borders interactively. Visitors can role-play as medical staff or logistics personnel in simulated environments, gaining insights into the organization's global medical assistance. The exhibition aims to raise awareness of humanitarian aid and encourage more people to join Doctors Without Borders.

MSF - Exhibition media
MSF - Exhibition media
Solution

Using the LINE official account as a communication hub, a role-based mission map is provided in the menu, guiding visitors to take on various roles. Through interactive messages and audio prompts on LINE at each stage, visitors are immersed in rescue actions beyond just reading text and images. Ultimately, they earn a special filter for successful completion of the missions.

MSF - Exhibition media
MSF - Exhibition media
MSF - Exhibition media
MSF - Exhibition media
LINE OA Follower GrowthData

10x

Task Completion RateData

40%

Average Interaction TimeData

10mins+

Number of VisitorsData

6378

MSF - Exhibition media
MSF - Exhibition media
01

O2O Digital Integration

Unlike typical physical exhibitions, this introduces real-time interaction through the LINE official account, making each visitor's experience unique.

MSF - Exhibition media
02

Enhanced Interaction via Push Messages

During the stages, context-specific role messages are pushed, incorporating elements of progression to encourage visitors to gain a deeper understanding.

MSF - Exhibition media
03

Immersive Experience

Through role-playing and notifications, send treatment site audio and real stories, offering rescue completion filter rewards to deeply engage visitors in the process and stories.

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